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Topic: Self Dipping Mirror (Read 695 times) |
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philsbin
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I'm a YaBB newbie!
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Self Dipping Mirror
« on: Mar 5th, 2009, 12:31pm » |
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Does anyone have proof of the lifetime warranty that was supposed to be on the Magna Donnelly self dipping rear view mirror fitted to the Ford Scorpio (1997)
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scorpio_man
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Ford Kuga awd
Posts: 5654
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Re: Self Dipping Mirror
« Reply #1 on: Mar 5th, 2009, 12:35pm » |
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hi there
iirc, they've stopped replacing them now after quite a few returns over the last couple of years!!! 
hth
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philsbin
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I'm a YaBB newbie!
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Re: Self Dipping Mirror
« Reply #2 on: Mar 5th, 2009, 3:27pm » |
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Thanks for the reply, I just wondered if anyone actually had proof as surely a lifetime warranty is what it says on the tin
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gozz
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Been around awhile
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Re: Self Dipping Mirror
« Reply #3 on: Mar 5th, 2009, 7:57pm » |
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philsbin.
Do you mean 'the self dripping mirror'
GOZZ.
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Jonnycab
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Former owner of 2.3 Ultima Facelift saloon
Posts: 3900
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Re: Self Dipping Mirror
« Reply #4 on: Mar 6th, 2009, 2:05am » |
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How long does a lifetime guarantee last ?...depends on what the life expectancy of that product is 
Here's an interesting passage I found which explains it & how manufacturers manage to get away with such bold claims.....
"When looking at the fine print of the average guarantee, it quickly becomes evident that the lifetime under consideration is the number of years that the product is reasonably expected to last. This time frame is usually determined by field research conducted by the manufacturer. Research on the product will take into account such factors as average frequency of usage, the length of time that the materials used to create the product are expected to last, and whether or not the product has seen more use than is deemed to be acceptable"
So it would seem that these dimming mirrors have now gone beyond their lifetime expectancy set by the manufacturer & therefore they are no longer obliged to provide a free replacement 
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Jonnycab
Senior Member
Former owner of 2.3 Ultima Facelift saloon
Posts: 3900
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Re: Self Dipping Mirror
« Reply #5 on: Mar 6th, 2009, 2:29am » |
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on Mar 5th, 2009, 7:57pm, gozz wrote:philsbin.
Do you mean 'the self dripping mirror'
GOZZ. |
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Snoopy
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Very old.BAD tempered and missing friends.
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Re: Self Dipping Mirror
« Reply #6 on: Mar 6th, 2009, 7:29am » |
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With regards the " Lifetime guarantee" From the information I have . It would seem that MOST manufacturers think 10 years is " normal " and considered sufficient time for things to work with out breaking or stop functioning.
Donnelly replaced the mirror in my car along with several others to my knowledge BEFORE they got to 10 years old but after that they stopped, and it was described as a " Goodwill gesture" so obviously discretionary.
You have to remember that these cars are ALL over 10 years old now.
You could try writing to Magna Donnelly in the USA and inquire at what cost they will supply one for you , but I think you will be suprised at the actual cost + import duty, its expensive . The same mirror is I understand fitted to the new Jaguar!
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