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TiberiuS
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XP won't boot...AAAARRRRGGGHHH!!!
« on: Jun 16th, 2007, 4:56pm »
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Ok guys, just picked this laptop up from my cousin, he bought it the other week and hasn't been able to get it to work. All I know is that it's called a 'Patriot 2006', got a low end 1.2ghz Via processor, onboard graphics, 256mb RAM and XP Home.  
 
Problem is that it boots up fine but it won't load into XP, hangs if you try and start XP normally, hangs on the mup.sys file if I try safe mode (yup, I've tried disabling mup but it just hangs on the next and the next...). Booted it from my XP Pro disc, recovery console works fine, checked the boot sector and restored the backup XP system files, no avail. Alas, I don't think this is an OS issue. Mem card seems seated ok, happens on both battery and mains power so not a power supply issue like some on the net say.
 
If it was a desktop I could start changing parts out but I don't have any working laptop cards at the mo and I don't really want to start pulling parts out of my working Thinkpad Lips Sealed
 
Any ideas? Grin
 
Regards, Bruce.
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #1 on: Jun 16th, 2007, 5:02pm »
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Now i dont know that much about pc's but i have had that mup file thingy before on a desktop..
I'm sure from memory i got it to boot by using safe mode and "starting in VGA or SVGA" something like that.. graphics setting i think..
 
Dunno if thats any help at all Smiley
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on Oct 17th, 2011, 12:35pm, Simmo wrote:
I give up ! Roll Eyes Too much for an old boy!  Huh

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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #2 on: Jun 16th, 2007, 5:16pm »
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http://www.annoyances.org/exec/forum/winxp/1075087263
 
Maybe this will help?
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #3 on: Jun 16th, 2007, 5:43pm »
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hehehe, I've spent the last 2 hours trawling through that annoyances thread Grin
 
Yup, I've tried a few of the fixes, even tried the miracle 'plug a USB mouse into each port for 3 secs'. Did it work? Yeah, like hell Roll Eyes. Also tried fiddling with the BIOS, tried loading the optimised settings, not sure how to alter the VGA settings as it's a laptop with onboard graphics??
 
Got it running check disk at the mo, doubtful though. Problem is he bought it like it so I've no idea what caused this. I don't normally touch anything other than HP, IBM etc...
 
EDIT: Chkdsk just finished, crikey this thing is slow...still won't boot Angry
 
Help me!!! Grin
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #4 on: Jun 16th, 2007, 6:29pm »
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I have a user who had this issue with an hp AMD laptop, after he had given me the laptop in a panic as he was leaving to go to Taiwan monday morning at 2 am and it was sat afternoon.... I simply booted the machine got to the boot screen and instead of simply booting into safemode, i booted into safemode with a command prompt, which allowed me to get a command prompt so that I could choose what I wanted to load next, After this, I was able to get into the control panel, and ended up changing some video settings. This fixed the issue for the time being.

 
http://www.hardwareanalysis.com/content/topic/31874/?o=400
 
Have you tried disabling whatever loads AFTER mup.sys?
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #5 on: Jun 16th, 2007, 6:36pm »
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No, only mup.sys and it hangs on the next file...I'll give it a go now Wink
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #6 on: Jun 16th, 2007, 7:03pm »
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Can't find the file that comes after mup...any ideas? Undecided
 
Can't find the log file, thought maybe I could copy that to a mem stick and open it on my own laptop?
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #7 on: Jun 16th, 2007, 9:28pm »
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iirc, it should be boot.log, but you probably know that already  Roll Eyes
 
Short of getting all his files off it and reformatting, I'm out of ideas.
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #8 on: Jun 16th, 2007, 9:55pm »
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Bruce. Hi......If you can find any Model Number etc from this laptop it would be a help.
 
All I DO know is that these Patriots were produced by a firm called ADVENT who then sold them through DIXONS.
 
It's possible that someone out there may have a recovery disc for it if you can be specific with the model number.
 
I also have a vast amount of laptop repair info here at home, but I need more info to help you.
 
You may well need system files to enable a proper re-format, and if they aren't on a hidden partition, then they may be difficult to locate etc etc. so for that reason, I'd hang fire on a re-format until everything else has been exhausted.  
 
Let me know if I can help you further.
 
In the meantime THIS site might help you.
 
HERE
 
There is a FORUM which is extremely helpful.  Wink
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #9 on: Jun 16th, 2007, 10:10pm »
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hmmm...
 
Just . I'm running out of ideas now, have tried everything I've found on the net, can't exactly remove the USB because it's onboard like the graphics and there's no entry in the BIOS. Tried chkdsk, repairing the boot sector, reloading optimum BIOS settings, renaming the various .sys files, restoring the backup registry, even left it on its own for an hour, hoping it might boot up but it was still on the dreaded mup.sys screen...
 
Loads about this on the net, not one positive fix though...not even a pointer to what's most likely wrong, just loads of guesses and different opinions. But then I guess that's why God cursed us with Mr. Gates and co Roll Eyes
 
Problem is that I've got an XP Pro disc, this one has a licence key for XP Home and my disc won't recognise the Home installation even to do a repair. Not really sure how I go about reinstalling without buying another licensed copy of XP. Last thought is that I have what I think is a full copy of 2000 here, might give that a go if all else fails. But I really want wiping this to be a last resort Sad
 
98 used to be great...wasn't any of this loony anti-piracy Roll Eyes
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #10 on: Jun 16th, 2007, 10:16pm »
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Hi SD, model is a Patriot 2006, bought new in Currys or Dixons in Jan 2005. I know nothing about this make, all it says on the label is 1.2ghz Via C3 processor, 256mb RAM, 40gb HD.
 
Did a search with the number, loads about the 2006 US Govt. Patriot legislation, not many laptops ROFL
 
AFAIK, it was working fine until this happened, not sure if it was down to an auto update or what but suddenly it just wouldn't work Huh.
 
Problem is that some people have done a fresh install of OS and still get the same issue, I'm stumped really.
 
Thanks chaps Wink
 
EDIT: Surely it's a Via chipset? I know they made processors, never seen one before though Undecided
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #11 on: Jun 16th, 2007, 10:40pm »
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Can you get it to do a system restore to an earlier date? I know you've probably tried everything, but sometimes the obvious is staring you in the face.
 
If not, I'll see what I can find, but it won't be until tomorrow now as I've got work in the morning. i'll dig through my stuff ASAP and come back to you. If I can find out how to access the CMOS it MAY be possible to re-set the BIOS which again MAY sort the issue out. Guesswork at the moment.
 
I DO have some XP 'extras' which Mr Gates definitely wouldn't like,  Grin but which MIGHT get round the Licence key problem etc, let me know if you want that and I'll post it to you.
 
It depends really how urgent the repair is? I'm sure it can be sorted without re-formatting.
 
In the meantime try THIS.
 
Start System Restore from DOS  
Starting System Restore Tool from Command Prompt
1. Start your computer to Safe Mode with Command Prompt.
 
NOTE: You must log on as the administrator or a user that has administrator rights.  
2. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.  
3. Follow the instructions on the screen to begin restoring your computer to a previous, functional state.
 
Working with you on it.   Wink
 
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #12 on: Jun 16th, 2007, 10:47pm »
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hehe, cheers mate Wink.
 
No, it's not urgent at all, it's just bothering the hell out of me. Did try the system restore first of all but it crashed, now it just hangs like it does when I try to start it.
 
System restore console off of the XP disc is no problem but I can't get a command prompt even if I try to start in safe mode with command prompt, it hangs at the above mentioned mup.sys file and won't budge until I restart it Undecided
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #13 on: Jun 16th, 2007, 10:57pm »
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on Jun 16th, 2007, 10:16pm, TiberiuS wrote:

EDIT: Surely it's a Via chipset? I know they made processors, never seen one before though Undecided

 
Nope, that could very well be a VIA processor. I have a 1.2Ghz C3 on a mini-ITX motherboard in my Scorpio.
 
It sounds like the laptop is a micro desktop system in disguise. Maybe an micro-ITX or similar.
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #14 on: Jun 16th, 2007, 11:09pm »
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Off to bed now, but here's something for you to play with into the wee small hours. I need to be sharp for tomorrow. It's Father's Day, and I'm going to be MEGA busy!
 
HERE
 
Goodnight........ Wink
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #15 on: Jun 17th, 2007, 8:56am »
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Hi again Bruce.
 
Off to work in a minute, but I have had an hour to look through my stuff here.
Amazingly, I can't find anything that will recover this PATRIOT 2006 Model laptop.
 
Unless what I gave you on here last night works, then I am stumped on this one.  
 
I DO know that .mup files are susceptible to virus attack, so it may be well worth running a DOS based Virus Scan through the BIOS, before the Boot system gets a chance to mess with it.
 
Only solutions that I can suggest are:  
 
1. Go to either PC World (with an in house repair department) or Currys and ask them if they have a system recovery disc for this laptop model which they would copy off for you. That said it will probably wipe ALL the existing files anyway. They MAY just have a spare copy for sale.
 
2. Try Ebay and send a question to any seller who's got this model with same request as above.  As it happens
 
There's one on there at the moment  Item Number is : 280125130053
 
3. Alternatively, totally ZAP the disc, and start again. If there's nothing of value on it, I have to say that I would just go with the complete format and then put another O/S on it. I think you're going to spend a lot of fruitless time going nowhere on this one if I'm honest.  Cry
 
Let me know if I can help further. It's strange that there's no downloadable recovery disc for this model, so I suspect that it may be sold by Advent, but may well be a hybrid from another main manufacturer (HP/Toshiba etc etc)....but that's just a gut feeling.  
 
Sorry buddy.......defeated on this one  Sad
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #16 on: Jun 17th, 2007, 12:32pm »
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Aye mate, no probs Smiley
 
I disabled mup.sys and it hung on the file before it, disabled that and it hung on the one before that...
 
I've got no problem using the recovery console so I can copy/move files etc but according to what I've read on the net it's not even necessarily a software issue, seems that it could be anything.
 
Tried copying them from my own disc but same issue. It's not the .sys files, it's whatever loads afterwards. Loads about this on the net, seems to be a 2000/XP bug that affects a lot of people...I don't think it's a virus as such Sad
 
If it was a desktop I'd get the HD into mine as a slave, run a scanner through it and mess with it from there but laptops are different, I have loads of desktop bits here but virtually nothing for laptops. Seems sometimes just changing to another RAM or processor can trip it into loading but again, no guarantee...
 
I'm still going to have a play around with it, if I can just get it to boot into safe mode I'm halfway there Wink
 
Alas for the days if Windows 98 Cry
 
Any input appreciated Grin
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #17 on: Jun 17th, 2007, 4:36pm »
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Good luck with it Bruce. If you want the stuff I've got then just PM me with an address and I'll get it off to you this week.  Wink
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TiberiuS
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #18 on: Jun 17th, 2007, 5:01pm »
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Right. Tried a few more things, this is driving me mad.
 
Tried uninstalling SP2, can't find the uninstall files ANYWHERE, all it keeps saying it invalid file/path. So I copied the spunst.txt file from my machine and ran it as a batch in the recovery console. Reckoned it couldn't find a single SP2 file in the batch list, rebooted with exactly the same problem Undecided.
 
Turned off EVERYTHING in the BIOS, even the parallel and serial ports...nope, still upset. Also keeps telling me the system file is corrupt if I try to revert to a backup, if I copy the backup file from the repair folder it just hangs, I presume at the same point where it does on safe mode Undecided
 
Last thing I can think is try and get in there to force a BIOS reset by removing the battery for a few minutes - then it's ceremonial sledgehammer time...
 
I think it's hosed Cry
 
God I hate computers Grin
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Re: XP won't boot...AAAARRRRGGGHHH!!!
« Reply #19 on: Jun 17th, 2007, 5:52pm »
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On my laptop the drive comes out easily, just under a cover I used one of these from Ebay when I wanted to work on the hard drive on my PC:
2.5" Laptop Hard Disk Drive To 3.5" IDE HDD Adaptor
 
This is just running out on Ebay 140129114236
 
Dave
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