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Topic: ISP= ORANGE (Read 1791 times) |
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Simmo
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I'm an OAP !
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ISP= ORANGE
« on: Dec 28th, 2007, 6:33pm » |
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Does anyone have any tips on how to contact the ISP provider 'ORANGE' by telephone, other than going through their call centre. I know they have an address in Rotherham and.after previous problems, managed to get an 0845 number direct to an English guy who sorted the problem within hours. That number is now discontinued. Their registered office is in Reading but no number is listed for that with BT. Short of writing or e-mail. all of which are useless due to the plonkers on the other end. I'm stuck and unable to access the internet and thus the site. (Right now I.m using the local library!!!!!!!!!!!!!!!!!. ) Any advice welcome......I know dumping them is an option!!. Happy New Year to all, Simmo. 
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v4-max aka Cheekyboy1
Full Member
focus cc mk3 mondeo 2.0 auto cbx750 vt600
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Re: ISP= ORANGE
« Reply #1 on: Dec 28th, 2007, 8:17pm » |
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 i knew you would end up like all the other old codgers sitting in the library just to save a few farthings on heating bills,  happy new year to you as well. 
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Scorpio_Mike
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Jeep Grand Cherokee 3.0 V6 & 2.8 Sierra XR4i 4x4
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Re: ISP= ORANGE
« Reply #2 on: Dec 28th, 2007, 9:18pm » |
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I would dump them...plenty of other ISP's out there.
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Star sign is Scorpio !
Sierra XR4i's are great...especially when fitted with 4WD 
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Tompion
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1997 2.3 Ultima estate.
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Re: ISP= ORANGE
« Reply #3 on: Dec 28th, 2007, 10:17pm » |
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Assuming you know the name of the guy that helped you, have you tried a Google search for him?
Dave
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Snoopy
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Very old.BAD tempered and missing friends.
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Re: ISP= ORANGE
« Reply #4 on: Dec 29th, 2007, 11:46am » |
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Try Orange (Wanadoo) 01709 481900 Rotherham broadband help desk
OR
0113 2229100 Reception - ask for Customer services; High Level Complaints Escalation dep't
OR
01642 732773 Technical Support (Middlesbrough)
Also: 01642 732772
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Highlander
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Re: ISP= ORANGE
« Reply #5 on: Dec 29th, 2007, 5:10pm » |
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Do you do a lot of complaining then Dave?
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on Oct 17th, 2011, 12:35pm, Simmo wrote:I give up !  Too much for an old boy! |
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Snoopy
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Very old.BAD tempered and missing friends.
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Re: ISP= ORANGE
« Reply #6 on: Dec 30th, 2007, 8:07am » |
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NO not really just looked them up on saynoto0870 and FYI I am NOT with them thank goodness, they have to be one of the worst ISP according to what I read.
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pistonbroke
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We've just binned Julie's Orange SIM card.
She tried to top it up before our holiday but, apparently, you can't get the top-up cards any more 
We tried to register on-line from Melbourne, Alice Springs, Queenstown and a few other places. She rang them again and again and they took all the details to "confirm" the account details (we're talking about 4p credit at this point). They took all the credit card details and then said "system's not working call back later".
Several more calls in two weeks and just the same - she's now on Vodafone (who are, like all mobile companies, crap. But work pays for my 'phone so it's not like I care).
The Future's bright. The Future's - any color you like, just not that one...
Dave
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Simmo
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Re: ISP= ORANGE
« Reply #8 on: Dec 31st, 2007, 12:02pm » |
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Thanks to all. Will try Snoopys numbers when I get out of the library, Only CB1 would 'abuse' an OAP over Xmas!!!! . Happy New Year to you John and to all. Best wishes, Mike.
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taliban aka Cheekyboy2
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Re: ISP= ORANGE
« Reply #9 on: Dec 31st, 2007, 12:18pm » |
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Mike, i joined virgin a few weeks ago and so far so good, i arranged a saturday installation, they said between 1 and 6 pm, i thought 'here we go, that'll be 5.45', but the guy turned up at 1.30 and was gone by 2. their comms before installation was very good too, they even gave me a reminder phone call a few days before installation. i have also checked the broadband speed on the gadget shows tester thing and the result was virtually spot on....... 
however, 'getting a bit on' all those tv channels might confuse you......
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LiverpaulH
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Re: ISP= ORANGE
« Reply #10 on: Jan 2nd, 2008, 2:13pm » |
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Taliban, you'd expect Virgin (or telewest as was for me) to be about right with its speed rating as distance from exchange doesn't effect them as they use fibre optic I believe.
I'm with them for cable tv, broadband and phone and have found their customer service to be very good.
Paul
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Still hankering after a new scorpio- Aus BA Falcon, 5 years later and I still love it!
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Tompion
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1997 2.3 Ultima estate.
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Re: ISP= ORANGE
« Reply #11 on: Jan 7th, 2008, 10:28am » |
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Hi Simmo,
see you're sending posts have you sorted orange or are you spending time at the library?
Dave
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Simmo
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Re: ISP= ORANGE
« Reply #12 on: Jan 7th, 2008, 11:59am » |
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Hi Dave, All sorted now thank you after much grief. Finally got to speak to a guy in a high level unit at Rotherham who sorted the problem over the phone!!!. Regards, Mike.
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TRACEYS_LIMO
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Re: ISP= ORANGE
« Reply #13 on: Jan 11th, 2008, 11:35am » |
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we better be good for a bit then
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Simmo
Administrator
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Re: ISP= ORANGE
« Reply #14 on: Jan 11th, 2008, 12:08pm » |
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