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ro284
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Computor help
« on: Apr 6th, 2012, 10:18pm » |
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Any of you guys delve into pc.s? i have downloaded a usefull program called System mechanic, but the Spyware part of this program will not operate because i had a Lavasoft anti virus in 94, that i have spent weeks trying to find on my PC! i eventually found it in a folder Called Unwise.exe, But it is in Windows folders where it says do not delete anything from this follder or i may have problems!Any advice please? Cheers Bob
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Bob Dorset
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Simmo
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Re: Computor help
« Reply #1 on: Apr 7th, 2012, 7:47am » |
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Wait for 'The wise one' AKA Snoopy to appear
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Snoopy
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Re: Computor help
« Reply #2 on: Apr 7th, 2012, 8:07am » |
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Hi Bob. First tell me what system you have and you can get that from right clicking my computer. What problems are you having with your PC? Why would you want to put a program on your computer that has SPYWARE in it...... Have you looked in add remove programs and tied form there, if NOT, Go to the "system mechanic folder" and see if there is a program named " uninstall" exe if so run that. Other that that you need to get a purpose designed program such as this THIS ONE (FREE) and follow the instructions very carefully . If all else fails ask for remote support from me and I will try to help, we will have to set up a specific time and date for that to happen.
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ro284
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Re: Computor help
« Reply #3 on: Apr 7th, 2012, 12:04pm » |
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Thanks for reply SNOOPY, What i should have said is that all programs work on the System Mechanic pro program except the spyware removal program. this cannot run, apparently because i downloaded a Lavasoft antivirus program, in 94. ideally i would like the PC to run everything on System mechanic, as it is, i have now downloaded Spybot as well, anyway i did look at the program you recomend, which i have to register to use, but i am beginning to wonder how many programs i need to get my PC right! the machine is much faster now than it has ever been, however back to removing Lavasoft, if i can do that, i can just use the one program for all security and smooth running. i have read others had problems removing Lavasoft, it is not in add/remove, the suggestion is from lavasoft to find file Unwise.exe, which i have, but it is not where i expected it to be, and in a place i never look, if i could delete from there that would be good, if i can find it again!but worry i may cause more problems! if i right click my computer i just get my folders and drives, but i know it is Windows XP Internet explorer 8, Afraid my brain is frazzled as for 9 months i have been trying to claim PPI back from 10 banks!and had mental health problems as a result, now if i click on a news video, just once! it repeats with up to around 30 all running at the same time! idealy i would like to start again with a new clean PC, Sorry to be a pain, Bob
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Bob Dorset
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Jeff
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Re: Computor help
« Reply #4 on: Apr 7th, 2012, 1:56pm » |
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Get yourself a Mac. End of.
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Snoopy
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Re: Computor help
« Reply #5 on: Apr 7th, 2012, 6:08pm » |
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OK try to folllow these instructions 1. Click "uninstall Ad-Aware" in the lavasoft folder of your start menu 2. If it does not work, open your control panel, click add/remove programs and locate Ad-Aware SE 3. If it still does not work, locate and run (double-click) the file "unwise.exe" (the .exe might not be shown). It should be found in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\ If that does not work, or if you get a message saying something like "Can't find Install.log," perform a manual uninstall, which is not a very difficult procedure. Do the following: 1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \ 2. Run the file unregaaw.exe 3. Delete the entire ad-aware folder 4. Delete your Lavasoft Ad-Aware link in your start menu (if present) 5. Delete the Ad-Aware icon(s) from your desktop(if present) 6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder. 7. Empty your trash bin 8. Reboot.
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Jeff
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Re: Computor help
« Reply #6 on: Apr 8th, 2012, 9:50am » |
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9. Chuck PC in bin 10. Buy a mac 11. Forget all your worries
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ro284
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Re: Computor help
« Reply #7 on: Apr 8th, 2012, 10:23am » |
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Thanks SNOOPY, I did all you suggested, the only way i found unwise.exe was by mistake! and i can't find it for the moment, however while looking through regedit i am alarmed at the number of files- re-porn sites and gambling sites, etc, i got the pc of a mate some years ago and have never looked there before, so i started deleting them manually, and spent ages allready, but there is a huge list! is there a tool that will remove all this crap for me? Cheers Bob
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Bob Dorset
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Tompion
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Re: Computor help
« Reply #8 on: Apr 8th, 2012, 10:54am » |
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You should be very careful editing the registry. It doesn’t necessarily mean they are sites visited by your mate. They could have been put there by a rogue program but they may be there for a good reason. Depending on where they are in the registry the list of porn sites may have been put there by something like spybot or spyware blaster as sites to be avoided by your browser. Ad-Aware may not be the only program to use a file called Unwise.exe, so you need to be sure you’re in the correct folder.
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Tompion
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Re: Computor help
« Reply #9 on: Apr 8th, 2012, 11:20am » |
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Just Googled for spybot & the registry key I have a load of these entries - spybot HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap Came up with this: http://forums.spybot.info/showthread.php?t=48623 So it might be you effectively put them there when you installed spybot.
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Pianoman
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Re: Computor help
« Reply #10 on: Apr 8th, 2012, 11:58am » |
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Hi Bob Tompion is correct. You need to be careful what you’re doing. Your computer has a hidden file called the host's file. You can add websites and ip address to this file and the computer will block them. For example if you add this website to the hosts file and save it, you will then get and error page cannot be displayed when you try to access it. It’s a great tool if you want to block children or even adults at work from accessing certain site. Some anti-spyware programs populate this list (Spybot is one). If you check your hosts file after installing spybot you will see a big list of dubious sites. If you are editing this file you could be undoing what spybot has done to protect you.
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ro284
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Re: Computor help
« Reply #11 on: Apr 8th, 2012, 9:15pm » |
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Thanks for replies guys, it.s difficult to know what to do for the best! My aim was to get System Mechanic to do all thats needed including spyware antivirus, Today i managed to get rid of the unwise.exe folder. but mechanic says is is still unable to operate antivirus as Lavasoft is still there somewhere! i read a message from Lavasoft that removing unwise would do the trick! so at the moment i have Adware, Spybot. and Malwarebytes. plus still Lavasoft. and another problem is my Windows search, will not operate!it will not search! my aim is to just have mechanic, and get rid of all the rest! including remnants of Norton Ad aware and anything else, getting tricky! thanks for help Bob
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Bob Dorset
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Tompion
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Re: Computor help
« Reply #12 on: Apr 8th, 2012, 11:32pm » |
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If you didn’t successfully run the uninstaller (unwise.exe) then deleting it probably won’t help. Sometimes the best way is to reinstall a program then run the uninstaller again. Did you have Lavasoft antivirus or Lavasoft ad-aware (as there seems to be mention of both)? I assume you are running an antivirus of some sort. You could try Microsoft’s fixit from here: http://support.microsoft.com/kb/2438651. With regard Norton, can’t speak for “Norton Ad aware” but it may be worth looking on their website for a relevant uninstaller – I’ve found that to be the best way of getting rid of remnants of their antivirus.
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Snoopy
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Re: Computor help
« Reply #13 on: Apr 9th, 2012, 8:26am » |
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You have already been advised that editing the registry can and will cause fatal problems unless you really know what you are doing. MOST people don't know even how to get into the registry. You seem to be quite up to speed with computers . Have a look around google for the answer to your question. I gave you a link to a unistaller which does work.
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ro284
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Re: Computor help
« Reply #14 on: Apr 9th, 2012, 12:04pm » |
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Yes thankyou SNOOPY, I actually do not know what i am doing! i realise it is foolish to carry on deleting things that may appear to be harmless clutter, i took your advice and downloaded the excellent program you recomended, i also downloaded the spy hunter which found a lot of bugs! but when i click to get rid of them , of course i have to pay for that, the crazy thing is that i am downloading different antispy ware programs which find fault with the ones i have already downloaded! its not about using ther PC anymore its all about trying to get rid of viruses! of malicious files, i am going round in circles, However it is tempting to buy the spy hunter program as well, get rid of malwarebytes and spybot for a start! Thanks for help Bob
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Bob Dorset
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Tompion
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Re: Computor help
« Reply #15 on: Apr 9th, 2012, 2:09pm » |
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I’ve used spybot for years, never had any problem with it. You do need to run it to carry out any checks. You need to start it - update it - then immunize (this enables the updates) - then run search & destoy. Spybot has a thing called teatimer (or something like that) I never enable/instal that part of it as it slows the computer. I’ve not used spy hunter, but do research it, there are a lot of cleaners out there that charge you for doing nothing out of the ordinary & call things threats or whatever when they really aren’t. If there’s an option I always do a manual install of programs rather than auto/most common – that way I can avoid having things like Google toolbar installed.
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Mike H
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Re: Computor help
« Reply #16 on: Apr 9th, 2012, 4:45pm » |
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on Apr 9th, 2012, 12:04pm, ro284 wrote:Yes thankyou SNOOPY, I actually do not know what i am doing! i realise it is foolish to carry on deleting things that may appear to be harmless clutter, i took your advice and downloaded the excellent program you recomended, i also downloaded the spy hunter which found a lot of bugs! but when i click to get rid of them , of course i have to pay for that, the crazy thing is that i am downloading different antispy ware programs which find fault with the ones i have already downloaded! its not about using ther PC anymore its all about trying to get rid of viruses! of malicious files, i am going round in circles, However it is tempting to buy the spy hunter program as well, get rid of malwarebytes and spybot for a start! Thanks for help Bob |
| You've already got malwarebytes, I might tentatively suggest Avast! it's free, and getting better all the time; I was also put onto by a mate 'CCleaner', which is excellent. It's also free. It can uninstall stuff, do a disc clean-up AND clean the registry. Shows you what there is before you get rid of it in a very simple way. Well comparatively speaking, easier than searching for files 'by hand' anyway. http://www.piriform.com/ccleaner http://www.avast.com/
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Mike H
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Mike H
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Re: Computor help
« Reply #17 on: Apr 9th, 2012, 4:50pm » |
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PS: 'unwise.exe' is an uninstaller, but needs the set-up log file that the original set-up created, to work. Don't seem to see this prog very often these days. Or just seems that way....
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Mike H
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Snoopy
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Re: Computor help
« Reply #18 on: Apr 9th, 2012, 5:35pm » |
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Be careful using CCcleaner it needs some expertise to use it properly, but as Mike states it does do a very good job. Suggest you back up your registry before you start deleting entries in there. I do however suggest you use Malbytesware it is an excellent program and does the job very efficiently and is FREE to use unless you want the PRO version there are plenty of FREE programs that will get rid of Spyware and Malware on your computer. Microsoft Essentials is also quite good but its Microsoft! A very good free AV program is AVAST and just needs a registration once a year I have it on ALL of my computers
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munder
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Re: Computor help
« Reply #19 on: Apr 9th, 2012, 8:57pm » |
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You said you've spent weeks on this already, ro284. How's about backing up your data, formatting your system drive/partition and reinstalling? It takes a while, of course, and you do need to remember to save your browser bookmarks, login details for email accounts etc., maybe the emails themselves and any other data which may be on the same drive/partition as Windows. Generally speaking if Windows, hasn't been reinstalled afresh for a year or two, you'll see a marked performance improvement after a new install. Then, after a couple of weeks or so, once all your apps are back and it's all running as you like it, make an image of the system partition.
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