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Topic: Re. Replacing Auto Dip Rear View Mirror (Read 1932 times) |
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gerryw
Full Member
Cossie Mad
Posts: 120
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Re. Replacing Auto Dip Rear View Mirror
« on: Jan 21st, 2008, 1:27pm » |
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Hi all, (1997 Cossie)
My Auto View mirror has gone all dark so I got a S/H mirror from a Scrap Yard (In good condition) but I believe it is difficult to get off (a chance of breaking W/screen)?
Can anybody give me some details on the best way to go about it please?
Regards
Gerryw
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a900one
Full Member
A scorpio is for life not just for christmas
Posts: 980
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #2 on: Jan 21st, 2008, 6:43pm » |
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The mirror has a life time guarantee and some where on the site there is where to contact. Look back 4 pages its there with a link in a post.
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corsair
Guest
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #3 on: Jan 21st, 2008, 7:54pm » |
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Hi there GerryW the mirror does indeed have a lifetime warranty, I have just replaced mine by following the advice from the great guys on this site. You need to contact dani.andriacchi@magnadon.com You will then be sent a claims form. Fill out the few details they ask for plus a couple of photos and you should receive a brand new mirror within 2 weeks along with a waybill so you can return the old unit for free. Good service from Magna Donnelly and more valuable help from this site.
gjf
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Steve_S
Full Member
1997 scorpio ultima 2.9 24v lpg
 
Posts: 655
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #4 on: Jan 22nd, 2008, 1:13am » |
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oh cool mine developed a dark patch last week was going to buy a new one...... thanks guys
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Steve S
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Steve_S
Full Member
1997 scorpio ultima 2.9 24v lpg
Posts: 655
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #5 on: Jan 22nd, 2008, 2:02am » |
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The above email address seems to be unavailable, my mail is being returned. I have tried this one heath.flanery@magnadon.com
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Steve S
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gerryw
Full Member
Cossie Mad
Posts: 120
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #6 on: Jan 22nd, 2008, 1:12pm » |
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Hi all,
I have sent Emails to both of the listed Email addresses and have had no replies from either of them and this is why I have gone out and got a S/h replacement.
If anybody has had a very recent reply or received a replacement mirror (under the guarantee) then I would be grateful if you could let me know?
Regards
Gerryw
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Steve_S
Full Member
1997 scorpio ultima 2.9 24v lpg
Posts: 655
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #7 on: Jan 22nd, 2008, 1:30pm » |
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Yes they have just replied to me (copy below) and are emailng me a form with a request for pictures.... I will let you all know how it goes
other contact email they have given me is
orders@sybesmas.com
Quote:
Steve,
Please feel free to contact "Sybesma Electronics" for assistance in obtaining a replacement rear view mirror. Sybesma will send you a form (via email) requesting additional information about your vehicle and any features your mirror may have been equipped with. This form will need to be completed and returned to Sybesma along with digital pictures of your mirror.
Please attach clear photos of the mounting device to the windshield, as well as the plug, the front, and the rear views of the mirror. All this information is useful to ensure that the replacement mirror will fit and function. There is a reasonable cost for this service.
You may contact Sybesma via E-mail @:
orders@sybesmas.com
Thanks,
Steve Chenlo
Quality Assurance
Office: 616-786-7495
Fax: 616-786-7560
Magna Donnelly Corporation
3575 128th Ave. North
Holland, Mi 49424 |
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Steve S
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The_hearse
Newbie
I'm a YaBB newbie!
Posts: 15
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #8 on: Jan 22nd, 2008, 7:57pm » |
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Just had my reply-
Magna Donnelly does not carry a lifetime warranty on their mirrors. The warranty is consistent with that of the vehicle (i.e. 3 yrs 36,000 miles). We can provide you with an exchange for $75.00 plus s/h. If you feel this is incorrect you may contact the manufacturer. Thank you
Can someone point me to where the 'lifetime warranty' policy comes from please ?
Cheers
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The_hearse
Newbie
I'm a YaBB newbie!
Posts: 15
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #9 on: Jan 22nd, 2008, 8:18pm » |
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Replacement mirrors also available from here -
http://www.gotmirrors.com/rearview_mirrors.htm
check out the 17'' wide rear view mirror on the bottom of the page !
Also note about 1 year warranty on Donnely mirrors.
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carmow
Junior Member
Converted !
Posts: 55
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #10 on: Jan 22nd, 2008, 10:09pm » |
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I followed the lifetime guarantee trail and my mirror arrived 10 days ago, no quibble. email I used was; Dani.Andriacchi@magnadon.com
1997 ultima
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2.3 ultima auto saloon
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The_hearse
Newbie
I'm a YaBB newbie!
Posts: 15
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #11 on: Jan 22nd, 2008, 11:19pm » |
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The Dani.Andriacchi@magnadon.com addy bounces.
After emailing them again questioning their previous email I had this response -
If you would like to purchase a replacement from us I would be more than happy to assist you. Please fill out the form attached and please be sure to email pictures of the following back to us:
-Front/Rear views of the mirror
-The plug
-Mounting on the windshield
After we receive these items and our mirror stock is provided to us (ETA of this week) we will contact you for payment. Thank you in advance for your understanding, have a nice evening.
Stacy Trott
Sybesma’s Electronics
616-392-6911 x107
A further email was sent enquiring about cost (I was thinking it might be a small administrive amount) but they still want $75.
Looks like the free mirrors under warranty went along with Dani !
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TiberiuS
Senior Member
Ex. 1996 2.3 Ultima - RIP P789 KHJ
Posts: 2257
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #12 on: Jan 22nd, 2008, 11:31pm » |
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...probably because they're sinking under the mounds of returned mirrors 
That lifetime warranty thing was a bit of a faux pas on Donnelly's part, it seems the bubble has finally burst, alien blood dripping over everything..
Why, oh why did I hoard that 2 ton pallet of broken rear view mirrors for so long? 
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Bruce - '07 Jaguar XKR coupe, '95 Jaguar XJ Sport 4.0, '82 Ford Capri 2.0 Ghia, '15 Honda Civic (sloooooww..)
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Steve_S
Full Member
1997 scorpio ultima 2.9 24v lpg
Posts: 655
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #13 on: Jan 23rd, 2008, 12:57am » |
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Oh well i guess thats that then... I didnt get my form to fill in......., I expect to many claims on th same day has sent alarm bells ringing so they clamped down which means i have to purchase a new one.... d**n...Does a std mondeo one fit?
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Steve S
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Uwsdutchy
Newbie
Car nut newbie!
Posts: 3
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #14 on: Sep 14th, 2011, 4:20pm » |
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Thanks for the thread - ended up shipping my mirror on a vacation to Sybesma Electronics in the US:
http://www.sybesmas.com/services.html, ask for one of the Stacys.
It returned all happy, shiny & refurbished (it appears they did not have a Scorpio one in stock) @ USD 100 or so. Too easy, really, and it makes a significant difference in the overall look & feel of the cabin (as opposed to a ratty runny mirror!
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1998 Ford Scorpio 2.9-24v; 1989 MB 2.5-16; 1989 Reliant 1800Ti; 1986 TVR 280i; 1994 Porsche 993 C4; 1985 MB 500 SEC; 1982 MB 280SE; 2010 Volvo V70 2.0T
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Lucien
Newbie
Electrics R Us!
Posts: 23
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #15 on: Sep 21st, 2011, 5:39pm » |
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Was that $100 price a recent one? I just contacted Sybesma's with an enquiry via their website and was quoted $175 exchange. Maybe you pressed a magic button I haven't found or maybe it's just gone up. Anyone else have any experience?
I have two dead mirrors, at $175 I think only one will get done for now.
Lucien
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My other other car is also a Scorpio
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szinyei
Newbie
I'm a YaBB newbie!
Posts: 46
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Re: Re. Replacing Auto Dip Rear View Mirror
« Reply #16 on: Jan 23rd, 2014, 11:37pm » |
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or get a spare one from a Peugeot/ Citroen/ Renault. This is what I do. Peugeot 307 will do. A bit smaller (also Donnelly), but it works just fine if they do not get a bit yellowish.
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