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        General >> Give/Need advice to/from others >> Self Dipping Mirror
        
(Message started by: philsbin on Mar 5^th, 2009, 12:31pm)

Title: Self Dipping Mirror
Post by philsbin on Mar 5^th, 2009, 12:31pm

Does anyone have proof of the lifetime warranty that was supposed to be on the Magna Donnelly self dipping rear view mirror fitted to the Ford Scorpio (1997)

Title: Re: Self Dipping Mirror
Post by scorpio_man on Mar 5^th, 2009, 12:35pm

hi there

iirc, they've stopped replacing them now after quite a few returns over the last couple of years!!! ;D

hth

Title: Re: Self Dipping Mirror
Post by philsbin on Mar 5^th, 2009, 3:27pm

Thanks for the reply, I just wondered if anyone actually had proof as surely a lifetime warranty is what it says on the tin

Title: Re: Self Dipping Mirror
Post by gozz on Mar 5^th, 2009, 7:57pm

philsbin.
Do you mean 'the self dripping mirror' ;D
GOZZ.

Title: Re: Self Dipping Mirror
Post by Jonnycab on Mar 6^th, 2009, 2:05am

How long does a lifetime guarantee last ?...depends on what the life expectancy of that product is ;)

Here's an interesting passage I found which explains it & how manufacturers manage to get away with such bold claims.....

"When looking at the fine print of the average guarantee, it quickly becomes evident that the lifetime under consideration is the number of years that the product is reasonably expected to last. This time frame is usually determined by field research conducted by the manufacturer. Research on the product will take into account such factors as average frequency of usage, the length of time that the materials used to create the product are expected to last, and whether or not the product has seen more use than is deemed to be acceptable"

So it would seem that these dimming mirrors have now gone beyond their lifetime expectancy set by the manufacturer & therefore they are no longer obliged to provide a free replacement :)

Title: Re: Self Dipping Mirror
Post by Jonnycab on Mar 6^th, 2009, 2:29am

on 03/05/09 at 19:57:17, gozz wrote:

philsbin.
Do you mean 'the self dripping mirror' ;D
GOZZ.

}{ }{

Title: Re: Self Dipping Mirror
Post by Snoopy on Mar 6^th, 2009, 7:29am

With regards the " Lifetime guarantee" From the information I have . It would seem that MOST manufacturers think 10 years is " normal " and considered sufficient time for things to work with out breaking or stop functioning.

Donnelly replaced the mirror in my car along with several others to my knowledge BEFORE they got to 10 years old but after that they stopped, and it was described as a " Goodwill gesture" so obviously discretionary.

You have to remember that these cars are ALL over 10 years old now.

You could try writing to Magna Donnelly in the USA and inquire at what cost they will supply one for you , but I think you will be suprised at the actual cost + import duty, its expensive . The same mirror is I understand fitted to the new Jaguar!