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        General >> Off Topic Subjects >> spybot ????
        
(Message started by: craig on Apr 8^th, 2007, 8:00pm)

Title: spybot ????
Post by craig on Apr 8^th, 2007, 8:00pm

could do with some help here please,last week ran a spybot scan,usual suspects came up,but also 1 about my windows security center was disabled?....
clicked all to fix,and though nothing of it....
just ran another scan,and sure enough the same again,my windows security centre was disabled,just clicked to fix all problems,opened up control panel/security centre,and yep it is still disabled/not been started ( ???).....
restarted laptop as requested (this should solve the problem)....
still no,security centre is disabled ??????
can i start it manually?
any ideas?
the last thing i need is another crash >:(

Title: Re: spybot ????
Post by scorpio_man on Apr 8^th, 2007, 8:25pm

hi craig

what anti virus do you run? could be a virus has got in and switched everything off.

i've seen that before. have you ran a virus scan?

Title: Re: spybot ????
Post by Spannerdemon on Apr 8^th, 2007, 8:59pm

This is a known issue with Spybot.

SEE HERE (http://www.safer-networking.org/en/faq/46.html)

It's been doing this for many months now, but is just a glitch.

Just follow the advice given, if you want to fix it, but basically, there isn't really a problem. Windows security IS still working, and that is why you get the notification.

It's also recommended that if the problem persists, then uninstall (total uninstall) Spybot, and re-install the latest version.

IF you want to do this, then personally I would run a registry cleaner before you re-install. A good FREE one is EasyCleaner (Free from the toniarts web page). Beware of other, so called Free, ones which collect information. Run the programme, shut down and re-start. THEN re-install Spybot. Failsafe.

EasyCleaner IS HERE (http://personal.inet.fi/business/toniarts/ecleane.htm)

Hope this puts your mind at rest. ;)

Title: Re: spybot ????
Post by jonnycab on Apr 8^th, 2007, 11:01pm

I had the same problem with Spybot a couple of months back...but it seems to have sorted itself out now & all seems fine again ;)

Thanks Spanners for the assurance :)

Title: Re: spybot ????
Post by craig on Apr 9^th, 2007, 9:36am

Andrew..
i use norton (i know your not a fan ;),but i have never had a probem with it really,just upgraded to the new 2007 version),it's all up to date,and running clear...
i also have windows defender installed,again all up to date and running clear....
SD
as always thanks for your advice (you didn't use to work in a PC shop did you :-/),nice to know it looks like a "glitch" and not a threat however i think there might be an underlying problem :-/,i tried last night to restore the laptop back to last week when all was ok,couldn't restore it back for some reason,so went back earlier,and earlier,still no joy,cant restore the laptop back at all not to yesterday,not to 3 months ago :'( :'(
but hey ho,looks like spybot is OK ::) ::)
still under extended warrenty,so if it does sound serious (any advice agan ???),they can come and pick it up and sort it out again... :) :)
thanks again to you all.....

Title: Re: spybot ????
Post by scorpio_man on Apr 9^th, 2007, 9:48am

hi craig

only other thing i can suggest in to....

go in control panel>
system>
system restore>
switch OFF restore for all drives.

run all your scans/checks again. when they've finished>

click RUN>
type msconfig>
start up tab>
uncheck everything BAR things to do with your anti virus...NORTON, SYMANTEC, etc.>
ok this>
reboot>

go in to control panel again>
system?
system restore>
switch ON restore

hth

Title: Re: spybot ????
Post by Spannerdemon on Apr 9^th, 2007, 1:04pm

Quote:

you didn't use to work in a PC shop did you

No buddy, but I have always built my own PC's and repaired both PC's and Laptops for friends, family, and from home for business, for a very long time now, and well, you get to be quite adept at it. Bit like repairing Scorps!! ;D If you are having probs with System Restore, try this:

The first thing to do is verify the System Restore service is actually running. You can do this two ways: through the Computer Management dialog window or through a command line interface.

To access the Computer Management dialog window, go to Start and Run, and in the Open box, type comp mgmt.msc or go to Control Panel and Administrative Tools, and click Computer Management. Once you’re in the Computer Management window, expand Services and Applications in the left-hand pane and click Services. All services locally running on the system will appear in the right-hand pane. System Restore Service should have a Status of Started and a Startup Type as Automatic. If it is not running, highlight the service and right-click to open a menu that will let you Start or Restart the service, as well as access the System Restore Service Properties dialog box to verify that the service is set to automatically start.

This dialog box also offers general information about the Service name (srservice), its executable path, and Service status. Under the Log On tab, check to make certain the System Restore service is enabled for the specific hardware....

Come back if you're still stuck, although i have to say that IF this is the case, then you have almost certainly picked up a virus, and it's quite possible that a Re-install is your only way out......but this is the worst case scenario, so let's hope not. What I WOULD do, is back up anything very important (if you haven't done so already), as a precaution.

SD ;)

Title: Re: spybot ????
Post by craig on Apr 9^th, 2007, 3:32pm

on 04/09/07 at 09:48:45, scorpio_man wrote:

thanks Andrew
have done all that,system check point today,and thats all there is at the moment,will see if i can go back to today,tomorrow....
if that makes sense ;)

Title: Re: spybot ????
Post by craig on Apr 9^th, 2007, 3:40pm

SD
just read all your details (fair play to you,sounds like you know you stuff) []
looks like i have all that you say i should have running/ticked etc.,dont know if i did before :-/
like i said in the previous post,i will look again tomorrow,thanks once again for taking the time to reply,top explanation,and in laymans terms (especially for me ;))... ;D ;D

Title: Re: spybot ????
Post by dh_dove on Apr 9^th, 2007, 4:08pm

Craig
Have you tried Ad-Aware SE personal?
It too is free and very good, seems to pick up things that both Norton AND Spybot miss.
DH Dove

Title: Re: spybot ????
Post by Spannerdemon on Apr 10^th, 2007, 3:15pm

No worries Craig. Hope it's all running Ok now.

You know where to find me if not. ;)

Title: Re: spybot ????
Post by bootiful-scorpios on Apr 10^th, 2007, 9:24pm

hi craig,
ive been having similar pc trouble as you,

all of my restore dates wiped from my pc

my fire wall being turned off

windows services got altered with out us knowing ran full system scan with nortan a few times and nothing came up,

used ad-aware it took away part of the virus but then after i restart the pc every thing turned off again ,
last night i down loaded avg and did a full scan and it found it :D and so far pc is stable again

trojan psw.generic 3 . upt c/windows/system32 1yrpzgqti services.exe.

dont know if this will help you with your pc but i hope it will if you havent sorted it already sally

Title: Re: spybot ????
Post by Scorpius on Apr 12^th, 2007, 9:30pm

I found that Spybot was, quite frankly, crap.
I subscribe to "Spy Sweeper" from Webroot and NEVER have any problems. I also use AVG free 7.5 Antivirus.

Ian

Title: Re: spybot ????
Post by TiberiuS on Apr 13^th, 2007, 12:45am

Nod 32 and Sygate firewall...no probs as yet ;)

The anti-virus itself isn't trouble but it reacts badly with some programs, especially games. Mate of mine used Norton and reckoned it was a pain in the RAM but I can't really comment...

Title: Re: spybot ????
Post by jonnycab on Apr 13^th, 2007, 2:37am

Along with Spybot, I use 'SpywareBlaster' which blocks the little blighters from entering in the first place ;)

I also use (as Scorpius does) AVG free 7.5 antivirus, along with Zone Alarm free firewall :)

Also CCleaner & Free Window Registry Repair 1.1, but will give Easy Cleaner a go as recommended by Spanners :)

&......Hijack This, for detecting & removing browser hijackers >:(

Also...I recently had trouble with system restore on XP, or lack of it, so I downloaded the following from Microsoft & it's all working again...

Windows XP & 2000.....
http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en

Windows 98, Millenium & NT 4.0.....
http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en

Obviously, it only works if you have a genuine install of Windows ;)

Hope this helps :)

Title: Re: spybot ????
Post by craig on Apr 13^th, 2007, 10:53am

well a big thanks to everyone for all the tips and help...
sadly after trying/installing/running and checking all of them,and all scans running true and clear (and updated),i can still not use system restore >:(....
looks like Acer will be collecting it AGAIN !!!!!!!!!!
again thanks for all the help....

Title: Re: spybot ????
Post by Spannerdemon on Apr 13^th, 2007, 12:07pm

Hi Craig:

Sorry to hear that you're still having problems.

I only wish I was nearer, as I'd soon find what's causing it!!

Never mind. Sometimes these problems can be very difficult to sort out, even for the professionals, and I DO rate Acers (have two of their laptops) which are normally 100% good machines.

Somewhere you have a system file corruption (of whatever nature), which is wrecking the joint. Only way, unfortunately sometimes, is the complete re-install of Windows. If you have your ACER backup info, (usually on the back page of your User's Guide), then you can do this yourself, even if you don't have the recovery CD's or Windows disc. The Windows programme will be installed in a hidden partition on your hard disc for just such an event. If you have the Windows disc of course, then you have no problems.

If you have recovered all your data, and want to do it this way, and are unsure of how to proceed, then come back to me.

All the best Keith.

Title: Re: spybot ????
Post by bootiful-scorpios on Apr 17^th, 2007, 12:12am

hi craig , as earlier i thought the avg had sorted it all , it hadent ... was still getting probs a day after i put the post up, down loaded spy bot and ran it, it foung 58 problems including 36 redirected hosts, the virus had stoped all the updates of norton coming in it had also stoped windows updates coming in , after running spy bot pressed live update on norton and norton went stright to it ;)

Title: Re: spybot ????
Post by mazzy_j on Apr 22^nd, 2007, 10:50pm

last night i finally managed to remove the couple of viruses and a trojan from my laptop which norton claimed to have removed but had left traces in the registry which meant it still played up every now and then but nowhere near as bad as it had been.

after many hours trawling google i was directed to the site:
http://www.pandasoftware.com/products/activescan.htm

its a free scan and i'd recommend it to anyone, just wish i'd found it about a month ago when things started going wrong first of all ::) you might be amazed at what that thing can pick up!

the free scan removed all the infections but compiled a report of other bits and pieces that i had to do myself or pay for the upgraded software which would do it for you. it turned out my internet explorer itself was infected so i had to re-install/download it again.

just a word of warning don't go editing the registry because i got a bit carried away deleting things and ended up not being able to open any .exe files which are what most of the ones i use are! luckily i managed to download a patch which fixed it up :)

cars and computers, nothing but trouble ;D

Matt