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        General >> Problems >> Re. Replacing Auto Dip Rear View Mirror
        
(Message started by: gerryw on Jan 21^st, 2008, 1:27pm)

Title: Re. Replacing Auto Dip Rear View Mirror
Post by gerryw on Jan 21^st, 2008, 1:27pm

Hi all, (1997 Cossie)

My Auto View mirror has gone all dark so I got a S/H mirror from a Scrap Yard (In good condition) but I believe it is difficult to get off (a chance of breaking W/screen)?

Can anybody give me some details on the best way to go about it please?

Regards
Gerryw

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Kjetil S on Jan 21^st, 2008, 6:32pm

http://www.fordscorpio.co.uk/inttrimmanual.htm states:

"Remove the mirror from the mount with a sharp downward tug - not upwards towards the roof as stated [in the manual]."

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by a900one on Jan 21^st, 2008, 6:43pm

The mirror has a life time guarantee and some where on the site there is where to contact. Look back 4 pages its there with a link in a post.

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by corsair on Jan 21^st, 2008, 7:54pm

Hi there GerryW the mirror does indeed have a lifetime warranty, I have just replaced mine by following the advice from the great guys on this site. You need to contact dani.andriacchi@magnadon.com You will then be sent a claims form. Fill out the few details they ask for plus a couple of photos and you should receive a brand new mirror within 2 weeks along with a waybill so you can return the old unit for free. Good service from Magna Donnelly and more valuable help from this site.
gjf

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Steve_S on Jan 22^nd, 2008, 1:13am

oh cool mine developed a dark patch last week was going to buy a new one...... thanks guys

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Steve_S on Jan 22^nd, 2008, 2:02am

The above email address seems to be unavailable, my mail is being returned. I have tried this one heath.flanery@magnadon.com

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by gerryw on Jan 22^nd, 2008, 1:12pm

Hi all,
I have sent Emails to both of the listed Email addresses and have had no replies from either of them and this is why I have gone out and got a S/h replacement.

If anybody has had a very recent reply or received a replacement mirror (under the guarantee) then I would be grateful if you could let me know?

Regards
Gerryw

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Steve_S on Jan 22^nd, 2008, 1:30pm

Yes they have just replied to me (copy below) and are emailng me a form with a request for pictures.... I will let you all know how it goes

other contact email they have given me is
orders@sybesmas.com

Quote:

Steve,
Please feel free to contact "Sybesma Electronics" for assistance in obtaining a replacement rear view mirror. Sybesma will send you a form (via email) requesting additional information about your vehicle and any features your mirror may have been equipped with. This form will need to be completed and returned to Sybesma along with digital pictures of your mirror.
Please attach clear photos of the mounting device to the windshield, as well as the plug, the front, and the rear views of the mirror. All this information is useful to ensure that the replacement mirror will fit and function. There is a reasonable cost for this service.

You may contact Sybesma via E-mail @:
orders@sybesmas.com

Thanks,

Steve Chenlo
Quality Assurance
Office: 616-786-7495
Fax: 616-786-7560
Magna Donnelly Corporation
3575 128th Ave. North
Holland, Mi 49424

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by The_hearse on Jan 22^nd, 2008, 7:57pm

Just had my reply-
Magna Donnelly does not carry a lifetime warranty on their mirrors. The warranty is consistent with that of the vehicle (i.e. 3 yrs 36,000 miles). We can provide you with an exchange for $75.00 plus s/h. If you feel this is incorrect you may contact the manufacturer. Thank you

Can someone point me to where the 'lifetime warranty' policy comes from please ?

Cheers

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by The_hearse on Jan 22^nd, 2008, 8:18pm

Replacement mirrors also available from here -
http://www.gotmirrors.com/rearview_mirrors.htm

check out the 17'' wide rear view mirror on the bottom of the page !

Also note about 1 year warranty on Donnely mirrors.

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by carmow on Jan 22^nd, 2008, 10:09pm

I followed the lifetime guarantee trail and my mirror arrived 10 days ago, no quibble. email I used was; Dani.Andriacchi@magnadon.com

1997 ultima

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by The_hearse on Jan 22^nd, 2008, 11:19pm

The Dani.Andriacchi@magnadon.com addy bounces.

After emailing them again questioning their previous email I had this response -
If you would like to purchase a replacement from us I would be more than happy to assist you. Please fill out the form attached and please be sure to email pictures of the following back to us:

-Front/Rear views of the mirror

-The plug

-Mounting on the windshield

After we receive these items and our mirror stock is provided to us (ETA of this week) we will contact you for payment. Thank you in advance for your understanding, have a nice evening.

Stacy Trott

Sybesma’s Electronics

616-392-6911 x107

A further email was sent enquiring about cost (I was thinking it might be a small administrive amount) but they still want $75.

Looks like the free mirrors under warranty went along with Dani !

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by TiberiuS on Jan 22^nd, 2008, 11:31pm

...probably because they're sinking under the mounds of returned mirrors :(

That lifetime warranty thing was a bit of a faux pas on Donnelly's part, it seems the bubble has finally burst, alien blood dripping over everything..

Why, oh why did I hoard that 2 ton pallet of broken rear view mirrors for so long? :-/

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Steve_S on Jan 23^rd, 2008, 12:57am

Oh well i guess thats that then... I didnt get my form to fill in......., I expect to many claims on th same day has sent alarm bells ringing so they clamped down which means i have to purchase a new one.... d**n...Does a std mondeo one fit?

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Uwsdutchy on Sep 14^th, 2011, 4:20pm

Thanks for the thread - ended up shipping my mirror on a vacation to Sybesma Electronics in the US:

http://www.sybesmas.com/services.html, ask for one of the Stacys.

It returned all happy, shiny & refurbished (it appears they did not have a Scorpio one in stock) @ USD 100 or so. Too easy, really, and it makes a significant difference in the overall look & feel of the cabin (as opposed to a ratty runny mirror!

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by Lucien on Sep 21^st, 2011, 5:39pm

Was that $100 price a recent one? I just contacted Sybesma's with an enquiry via their website and was quoted $175 exchange. Maybe you pressed a magic button I haven't found or maybe it's just gone up. Anyone else have any experience?

I have two dead mirrors, at $175 I think only one will get done for now.

Lucien

Title: Re: Re. Replacing Auto Dip Rear View Mirror
Post by szinyei on Jan 23^rd, 2014, 11:37pm

or get a spare one from a Peugeot/ Citroen/ Renault. This is what I do. Peugeot 307 will do. A bit smaller (also Donnelly), but it works just fine if they do not get a bit yellowish.